Terms & Conditions

1. About this website

The Matrix is a manufacturing company based in Bhiwani, Haryana. This website gives general information about our business and products and lets you send us enquiries. It is not an online store, and you cannot place or pay for orders here.

2. Acceptable use

Use the website lawfully and reasonably. Do not attempt unauthorised access, interfere with how the site works, or submit false, misleading or unlawful information. We may restrict access if we find misuse.

3. Product information

Product descriptions are general and are not technical specifications, guarantees or contractual commitments. Exact size, GSM, thickness, print, grade and packing are confirmed with you in writing before any order.

Information may change without notice.

4. Enquiries and quotations

An enquiry is a request for information and pricing. Any quotation or availability statement is subject to our confirmation and may depend on quantity, specification, raw material cost and delivery timing. A quotation is not a binding offer unless we confirm it in writing.

5. Pricing, payment and delivery

Prices, payment terms, quantities, delivery timelines and transport arrangements are agreed in writing between The Matrix and the buyer for each order. Applicable GST is charged as per law and a tax invoice is issued for supplies.

6. Intellectual property

Text, images, layout, graphics and branding on this website belong to The Matrix or are used with permission. You may not copy, republish or distribute them without our written approval.

7. Limitation of liability

To the extent permitted by law, The Matrix is not liable for indirect, incidental or consequential loss arising from use of this website or reliance on its content. Content is provided “as is” and may be incomplete or out of date.

8. External links

This website may link to other websites for convenience. We are not responsible for their content, availability or privacy practices.

9. Governing law

These terms are governed by the laws of India. Any dispute is subject to the jurisdiction of the courts at Bhiwani, Haryana, unless the law requires otherwise.

10. Changes to these terms

We may update these terms from time to time. The latest version is always on this page, and continued use of the website means you accept the changes.

11. Contact

For questions about these terms or for business enquiries:
Phone: +91 70275 26472
Email: info@thematrixindia.in
Address: Near Aasaram Ashram, behind Krishna Resort, Rohtak Road, Bhiwani, Haryana – 127021, India.
GSTIN: 06CLYPK8053L2Z7